There are two types of technology service providers: break-fix and managed services. So, what’s the difference? Break-fix providers offer reactive support for when things go wrong. If your technology breaks, you call them and they come and fix it. Managed services providers, on the other hand, offer proactive support to prevent things from breaking in the first place. They work with you to create a plan that meets your specific needs and then manage your technology so that it always performs at its best. Which type of provider is right for you? Keep reading to find out!
When it comes to break-fix providers, you usually only interact with them when something goes wrong. This can be frustrating because it means that you’re constantly playing catch-up instead of being proactive about your technology. And, if you have a complex IT infrastructure, it can be difficult to find a provider that has the expertise to handle all of your needs.
Managed services providers, on the other hand, work with you to create a plan that meets your specific needs and then manage your technology so that it always performs at its best. This proactive approach can save you time and money because problems are identified and fixed before they cause major disruptions. Additionally, managed services providers typically have experience working with complex IT infrastructures, so you can be confident that your needs will be met.
So, which type of provider is right for you? If you’re looking for a reactive solution to your IT problems, a break-fix provider may be a good option. However, if you want to be proactive about your technology and save time and money in the long run, a managed services provider is the way to go. Contact us today to learn more about our managed services offerings!
A break-fix solution will never guarantee peak technological performance in your business
In fact, by its very definition, a break-fix solution is only ever going to be as good as the last time something was fixed. For business owners who want to make sure that their technology is always performing at its best, a managed services provider is the way to go.
Managed services providers work with you to create a plan that meets your specific needs and then manage your technology so that it always performs at its best. This proactive approach can save you time and money because problems are identified and fixed before they cause major disruptions. Additionally, managed services providers typically have experience working with complex IT infrastructures, so you can be confident that your needs will be met.
Managed services providers create tailor made solutions for your needs
A managed services agreement is not a “one size fits all” solution. Your managed services provider will work with you to understand your specific needs and then create a plan that meets those needs. This tailored approach ensures that you’re getting the support you need, when you need it, and that your technology is always performing at its best.
Managed services providers will monitor and secure your entire IT infrasturtice 24/7
One of the benefits of working with a managed services provider is that they will monitor and secure your entire IT infrastructure 24/7. This means that you can rest assured knowing that your data is always safe and that any potential problems will be identified and fixed before they cause major disruptions.
Managed services providers will ensure a guaranteed response time
If something goes wrong in your business and you have to call a local computer repair or break fix business they might take a long time to schedule someone to come and fix your issue and also they wouldn’t know what’s going on with your entire IT infrastructure, because they are not familiar with your environment it’s going to take much more time for them to understand and identify the issue and it’s gonna cost you more money.
On the other hand when you work with the managed service provider they will usually guarantee a response time so they are always a phone call away from you.
Costs of break-fix services vs Managed services providers
The costs of break-fix services can quickly add up, especially if you have a complex IT infrastructure. Managed services providers, on the other hand, typically charge a fixed monthly fee that includes all support and maintenance. This predictable pricing model can help you save money in the long run because you’ll never be surprised by a large bill for unexpected repairs.
Additionally, managed services providers often offer discounts on new hardware and software purchases, which can further reduce your IT costs.
If you’re looking for a technology partner who can help you take your business to the next level, contact us today to learn more about our managed services offerings! We’ll work with you to create a personalized plan that meets your specific needs and ensures that your technology is always performing at its best.