Your Office Runs on Technology. Make Sure It Never Lets You Down.
Your Business IT & Network Infrastructure Partner
Falcon Pros is a Business IT & Network Infrastructure partner for small offices across Los Angeles. IT support is the core of what we do — and the heart of every client relationship. We serve as your outsourced IT department: a dedicated team that knows your systems, protects your business, and handles every tech headache so your staff can stay focused on work that actually pays.
Whether you run a dental practice, a medical office, a construction company, or any office under 20 people — Falcon Pros brings enterprise-level care down to a size that fits your team, your budget, and your peace of mind.
Why Small Offices Choose Falcon Pros
One team, everything covered. From day-to-day support to cybersecurity to setting up a new hire's workstation — it all goes through one trusted team that knows your setup.
Problems get fixed before you feel them. Proactive monitoring catches issues in the background so your team doesn't walk in on Monday morning to a crisis.
No tech jargon, no confusion. Falcon Pros explains everything in plain language. You'll always know what's happening with your systems and why.
Your data stays protected. Threats are constant and evolving. Falcon Pros keeps your business protected with up-to-date security practices built for small offices.
Honest, accountable service. No overselling, no finger-pointing. Falcon Pros takes ownership — you get straight answers and real solutions every time.
The Problems Falcon Pros Takes Off Your Plate
Constant interruptions from slow computers, dropped connections, and printer errors that eat into your team’s day — and your patience.
Security blind spots that leave your patient records, financial data, or client files exposed without you even knowing it.
No one to call when things break — or worse, a technician who shows up, fixes one thing, and leaves three others unresolved.
A new employee starts Monday and nothing is ready — no login, no access, no working computer.
Wasted hours chasing vendors — internet providers, software companies, hardware suppliers — while your actual work sits waiting.
IT Support Plans Built for Small Offices
Falcon Essentials
Falcon Essentials is the right starting point for offices that need dependable, professional IT help without the overhead of a full managed plan. When something breaks or stops working, Falcon Pros is a call or email away. You get remote help desk support during business hours, basic system monitoring, and the confidence of knowing a real team is backing you up — not a voicemail box.
Best for: Offices that are mostly self-sufficient but want a trusted tech team on standby.
Falcon Shield
Proactive care before problems become emergencies.
Falcon Shield includes everything in Essentials — and then goes further. Your systems are actively monitored and maintained on a regular schedule, so issues get caught and resolved before they disrupt your business. You’ll also get cybersecurity basics locked in, priority response when you need help, and a team that coordinates directly with your software vendors, internet provider, and other tech suppliers on your behalf. Less downtime. Less stress. More done.Best for: Busy offices that can’t afford surprises and want technology working for them — not against them.
Falcon Command
Falcon Command is the complete picture. Everything in Shield, plus a dedicated Falcon Pros contact who knows your office inside and out. You get quarterly strategic IT reviews to make sure your technology is keeping up with your growth, advanced security coverage, full onboarding setup for new employees, and a long-term IT roadmap tailored to your business. This is what it feels like to have your own IT department — without hiring one.
Best for: Offices that are growing, handle sensitive data (medical, dental, legal, financial), or simply want the highest level of care and accountability.
Your IT, Your Cabling, Your Cameras — One Team
Already thinking about network cabling or a camera system for your office? Falcon Pros handles that too — same team, same quality, same accountability. When the partner who manages your IT also builds your network infrastructure and installs your cameras, nothing falls through the cracks. No juggling multiple contractors. No finger-pointing between vendors. One relationship covers your entire office.
Frequently Asked Questions
What types of businesses does Falcon Pros work with?
Falcon Pros primarily serves small offices with fewer than 20 employees in the Los Angeles area. This includes dental offices, medical practices, construction companies, law firms, financial offices, and general small businesses. The team is experienced in the specific tech challenges these industries face — from compliance-sensitive data to job-site communication needs.
How is Falcon Pros different from larger IT companies?
How fast does Falcon Pros respond?
What about after-hours support?
Falcon Pros provides business-hours support, and after-hours support is available when prescheduled. That said, the proactive monitoring and maintenance built into Falcon Shield and Falcon Command plans significantly reduce the chance of emergency issues arising outside of business hours — because problems are addressed before they escalate.
Do I have to sign a long-term contract?
No multi-year lock-ins. Falcon Pros works with clients on agreements designed to be fair and flexible. The goal is to earn your continued business through quality service — not to trap you in paperwork.
What if I already have an IT person or vendor?
No problem. Falcon Pros can work alongside existing staff or vendors, fill in the gaps, or take on a more primary role depending on your needs. Many clients come in with a mix of solutions already in place — the Falcon Pros team assesses what’s working, what isn’t, and builds from there without disrupting what you have.
Will Falcon Pros work with my current systems and software?
Yes. Falcon Pros works with the systems and software your office already uses. There’s no requirement to switch platforms or buy new equipment to get started. If upgrades make sense, Falcon Pros will recommend them honestly — with a clear explanation of why, not just a sales pitch.