Your Office Runs on Technology. Make Sure It Never Lets You Down.
Your Business IT & Network Infrastructure Partner
Falcon Pros is a Business IT & Network Infrastructure partner for small offices across Los Angeles. IT support is the core of what we do — and the heart of every client relationship. We serve as your outsourced IT department: a dedicated team that knows your systems, protects your business, and handles every tech headache so your staff can stay focused on work that actually pays.
Whether you run a dental practice, a medical office, a construction company, or any office under 20 people — Falcon Pros brings enterprise-level care down to a size that fits your team, your budget, and your peace of mind.
Why Small Offices Choose Falcon Pros
One team, everything covered. From day-to-day support to cybersecurity to setting up a new hire's workstation — it all goes through one trusted team that knows your setup.
Problems get fixed before you feel them. Proactive monitoring catches issues in the background so your team doesn't walk in on Monday morning to a crisis.
No tech jargon, no confusion. Falcon Pros explains everything in plain language. You'll always know what's happening with your systems and why.
Your data stays protected. Threats are constant and evolving. Falcon Pros keeps your business protected with up-to-date security practices built for small offices.
Honest, accountable service. No overselling, no finger-pointing. Falcon Pros takes ownership — you get straight answers and real solutions every time.
The Problems Falcon Pros Takes Off Your Plate
Constant interruptions from slow computers, dropped connections, and printer errors that eat into your team’s day — and your patience.
Security blind spots that leave your patient records, financial data, or client files exposed without you even knowing it.
No one to call when things break — or worse, a technician who shows up, fixes one thing, and leaves three others unresolved.
A new employee starts Monday and nothing is ready — no login, no access, no working computer.
Wasted hours chasing vendors — internet providers, software companies, hardware suppliers — while your actual work sits waiting.
Two plans. One local IT person who answers.
Month-to-month. No long-term contract. Plans start at $149 per person a month.
Essentials
Reliable support when you need it.
- Business-hours help desk
- 2 hours of remote support a month
- 4-hour response on critical issues
- Antivirus and malware protection
- Basic patching and network monitoring
Best for offices that mostly run themselves.
Prime
Your outsourced IT department. Fully managed.
Everything in Essentials, plus:
- Unlimited remote break/fix support in business hours
- A monthly onsite visit, up to 2 hours
- 2-hour response on critical issues
- Advanced threat detection and ransomware protection
- Backup monitoring
- Email administration and vendor coordination
- New-hire setup and a quarterly IT review
- 15% off project work
Best for growing offices and anyone handling sensitive data.
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Your IT, Your Cabling, Your Cameras — One Team
Already thinking about network cabling or a camera system for your office? Falcon Pros handles that too — same team, same quality, same accountability. When the partner who manages your IT also builds your network infrastructure and installs your cameras, nothing falls through the cracks. No juggling multiple contractors. No finger-pointing between vendors. One relationship covers your entire office.
Frequently Asked Questions
What types of businesses does Falcon Pros work with?
Falcon Pros primarily serves small offices with fewer than 20 employees in the Los Angeles area. This includes dental offices, medical practices, construction companies, law firms, financial offices, and general small businesses. The team is experienced in the specific tech challenges these industries face — from compliance-sensitive data to job-site communication needs.
How is Falcon Pros different from larger IT companies?
How fast does Falcon Pros respond?
What about after-hours support?
Falcon Pros provides business-hours support, Monday to Friday, 9 AM to 5 PM Pacific, and after-hours support is available when prescheduled. That said, the proactive monitoring and maintenance built into the Prime plan significantly reduce the chance of emergency issues outside business hours, because problems are addressed before they escalate.
Do I have to sign a long-term contract?
No multi-year lock-ins. Falcon Pros works with clients on agreements designed to be fair and flexible. The goal is to earn your continued business through quality service — not to trap you in paperwork.
What if I already have an IT person or vendor?
No problem. Falcon Pros can work alongside existing staff or vendors, fill in the gaps, or take on a more primary role depending on your needs. Many clients come in with a mix of solutions already in place — the Falcon Pros team assesses what’s working, what isn’t, and builds from there without disrupting what you have.
Will Falcon Pros work with my current systems and software?
Yes. Falcon Pros works with the systems and software your office already uses. There’s no requirement to switch platforms or buy new equipment to get started. If upgrades make sense, Falcon Pros will recommend them honestly — with a clear explanation of why, not just a sales pitch.